Frequently asked questions.

About Finley AI

Finley AI is a revolutionary generative AI system programed to be a friendly and unbiased personal financial AI.

Designed to listen, teach, coach, and engage in meaningful chat and voice conversations about an individual’s financial goals.

Finley AI has been trained on years of propriety data, expert financial knowledge and up-to-date information in order be able have conversations.

Finley AI is your digital teacher, financial coach, and confidante – a reliable source to turn to when seeking financial knowledge, navigating financial difficulties, celebrating financial wins, or even when you’re simply craving a compassionate and engaging interaction about your interests.

With Finley AI, talking about money takes on a whole new dimension – one filled with understanding, empathy, and growth.

Finley is an educational resource; neither the sale of securities nor the solicitation of offers to purchase them are activities of the platform.

It is not a financial advisor, investment tool, an accountant, or a portfolio manager. Your committed Finley AI personal financial AI’s primary duty is to assist you in your educational pursuits; they are unable to provide advice on taxes, investments, or financial preparation.

The information provided by Finley AI is not intended to be advice to purchase, hold, or sell any security or financial product, nor should it be used as the basis for any investment choices. 

All investments carry a risk of possible loss, and past performance doesn’t guarantee future results. or returns.

No, Finley AI is not able to provide any form of qualified investment advice and it is not a regulated financial advisor. It is only able to provide general financial guidance.

No, Finley AI is a Personal Financial AI which can provide general financial guidance and financial education. It is not able to provide any form of qualified advice and it is not a regulated financial advisor.

A financial advisor is a qualified individual who is able to provide tailored advice on a wide range of financial matters.

Finley is getting better all the time, but it’s not always perfect.

To make Finley AI’s responses more accurate, we use advanced machine learning algorithms and natural language processing techniques to find the most relevant information.

This information is generated using advanced AI deep learning models. These models are trained specifically on: financial knowledge, information from our proprietary financial databases and the worldwide web sources.

Although we have taken measures to improve the accuracy of the training, data and modelling used in the development of Finley AI. There are times when Finley will not provide optimum, adequate or factual responses. 

Please see below some of the reasons why this happens:

Finley AI is known at times to suffer from producing factually invalid statements, commonly called ‘hallucination’. 

To combat this, we’d recommend checking whether responses from Finley AI are accurate or not. If you find an answer is incorrect, please provide that feedback to us by using the “Feedback” button within the dashboard. Alternatively, you can notify us directly by sending an email to: feedback@finleyai.com

In order to help improve Finley’s user experience, the more feedback is given the overall experience will be increased for all.

Finley AI is currently available globally and can provide general financial guidance and conversations to all. 

About INATIGO

Finley was created by INATIGO, a multi award-winning innovation firm and team. INATIGO is made up from some of the best leading financial experts, AI developers, wellness experts and industry recognized innovators.

Finley AI’s Beta voice released in 2019 to 2020 gained substantial industry recognition, securing prominent features and accolades from respected industry publications and awards, including renowned names like the Financial Times and Fintech Awards.

Notably, Finley AI was named as one of the top five voice solutions worldwide, a testament to its remarkable standing in the industry.

Furthermore, the company’s exceptional reputation resulted in an exclusive invitation to collaborate with the UK Financial Conduct Authority (FCA) Advice Unit. This collaboration underscored Finley AI’s established credibility and expertise within the tightly regulated UK financial services sector, overseen by the FCA.

In addition to these achievements, Finley AI proudly stands supported by global leaders: Microsoft and Latham & Watkins. These partnerships further validate Finley AI’s prominence, firmly establishing it as a significant and reputable player in the convergence of technology and finance.

No. Parent company and creators of Finley AI, INATIGO, is not a regulated company. Finley AI is not a financial advisor and it is not able to provide specific advice. It is only able to provide general financial guidance.

About Data, Policies & Privacy

Finley is getting better all the time, but it’s not always perfect.

The responses given by Finley are generated by deep learning models that have been specifically designed and trained in financial knowledge.

Although we have taken measures to improve the accuracy of the training, data and modelling used in the development of Finley AI. There are times when Finley will not provide optimum, adequate or factual responses. 

Your interactions and feedback with Finley will play a critical role in teaching it to be smarter and more useful for you over time. At the same time, you’ll also be teaching us how people want personal financial AI to best fit into their lives. We are committed to providing the best Finley we can.

No. Finley AI will not make use of personal data provided by customers to train or enhance its models, unless you explicitly agree to share your data with us for this purpose expressly authorized by you.

As with most AI solutions powered by Large Language Models (LLM) Finley can sometimes ‘hallucinate’. 

This means that Finley AI can sometimes produce factually invalid statements.
 

When this occasionally might happen, we’d recommend checking whether responses from Finley AI are accurate or not before making any decisions based on its guidance. If you find an answer is incorrect, please provide that feedback to us by using the “Feedback” button within the dashboard. Alternatively, you can notify us directly by sending an email to: feedback@finleyai.com

Finley keeps track of your interests, preferred communication style, country, language and remembers the most recent chats you share when you create an account.

Please kindly remember that Finley AI might now public information about you on the Internet linked to your name.

Rest assured, Finley can’t see your web browsing, emails, contacts, pictures, camera, mic, other apps, where you are, or anything else personal.

Please keep in mind that Finley might sometimes pretend to know your personal information – this is a common issue with AI models called ‘hallucination’. However, Finley AI doesn’t have access to your personal information apart from what has been stated above.

To know more about how we gather data, please read our Privacy Policy via the link here: Privacy Policy

No. This version of Finley AI has not been designed for individuals under 18 years old. If you’re younger than 18, please avoid signing up or trying to create an account with us. If our monitoring systems detect that you might be under 18, your account will be blocked and suspended.

No. We refrain from collecting or storing sensitive information.
فينلي منظمة العفو الدولية لم تشارك في تبادل أو بيع أو تأجير البيانات الخاصة بك. 

To know more about this, please read our Privacy Policy via the link here: Privacy Policy

Absolutely. It’s essential to follow our Acceptable Use Policy guidelines. Our terms of service clearly state that Finley AI cannot be used for illegal activities or anything that promotes harm. This includes generating content that is hateful, discriminatory, sexually explicit, or graphically violent. Engaging with Finley AI in such a manner will result in a ban. For additional details, you can refer to the policy outlined at heypi.com/policy.

Finley AI uses advanced machine learning algorithms and natural language processing techniques to ensure a high level of accuracy in data anonymization. While no solution can guarantee 100% accuracy, Finley AI’s advanced technology is continually improving to provide the best possible results.

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