The responses given by Finley Ai are generated by deep learning models that have been specifically designed and trained in financial knowledge, financial terms, and financial wellness.
Although we have taken measures to improve the accuracy of the training, data and modelling used in the development of Finley Ai. There are times when Finley Ai will not provide optimum, adequate or factual responses.
Please see below some of the reasons why this happens:
Finley Ai is not connected to the internet. Therefore, it has limited knowledge of world and events after 2021 and parts of 2022. It is also known at times to suffer from producing factually invalid statements, commonly called ‘hallucination’.
To combat this, we’d recommend checking whether responses from Finley Ai are accurate or not. If you find an answer is incorrect, please provide that feedback to us by using the “Feedback” button within the dashboard.
In order to help improve Finley’s user experience, the more feedback is given the overall experience will be increased for all.